Terms of Service

The agreement

These terms are an agreement between everdata, Inc. ("everdata", "we") and the business that signs up ("you"). By creating an account or using everdata you accept them. If you accept them for a company, you confirm you are allowed to bind it. everdata is for businesses, not for personal or household use.

What everdata does

everdata reads data from the tools you connect, brings it together in dashboards, alerts and reports, and lets you ask questions about it. It only reads: it never changes, posts or deletes anything in your tools. We may improve, change or retire features over time, and will tell you in advance before removing anything you rely on.

Your account

• Keep your sign-in details safe. You are responsible for what happens under your account.
• You can invite team members. You decide what each one can see and do, and you are responsible for their use.
• Tell us at [email protected] straight away if you think someone has used your account without permission.

Your data

• Your business data stays yours. You give us permission to store and process it only to provide everdata to you, as described in our Privacy Policy.
• You confirm you have the right to connect each tool and to share its data with us, including any personal data about your customers and staff, and that you have told them what you need to under the law that applies to you.
• When we process personal data on your behalf we act as your processor: we follow your instructions, keep it confidential and secure, use only the providers listed in the Privacy Policy, and help you answer requests from the people it is about. If you need a signed data processing agreement, ask us at [email protected].

Connected tools

When you connect a tool such as Meta, Google Ads, Stripe or your till, your use of that tool is still governed by its own terms. We are not responsible for a tool that changes, limits or stops its access, or for the accuracy of the data it gives us.

AI answers

everdata uses AI to answer questions, design dashboards and write reports. AI can be wrong. Check anything important against your own records before you rely on it, especially for tax, legal, financial or staffing decisions. everdata does not give professional advice.

Fair use

You agree not to:

• break the law, or anyone else's rights, using everdata;
• connect tools or accounts you are not allowed to use;
• try to get into other customers' data or our systems, or interfere with the service;
• copy, resell or reverse engineer everdata, or use it to build a competing product;
• use automated means to overload the service or get around plan limits.

We may suspend an account that does any of these, and will tell you why unless the law prevents us.

Plans and payment

• Plans are billed monthly in advance through Stripe, at the price shown when you subscribe. Each plan has the limits shown on our pricing page.
• You can change or cancel your plan at any time. Cancelling stops the next renewal; you keep access until the end of the period you have paid for. We do not refund part-months unless the law requires it.
• We may change prices. We will tell you at least 30 days before a change applies to you, and you can cancel before it does.
• Prices exclude taxes unless shown otherwise.

Ending the agreement

You can stop at any time by cancelling your plan, or by deleting your account in Settings, which also cancels your plan. We may end the agreement if you seriously break these terms, or with 30 days' notice for any other reason. When the agreement ends we delete your data as described on our Data deletion page. Ask us before then if you want a copy.

Our responsibility

We work hard to keep everdata available, accurate and secure, but we provide it "as is" and cannot promise it will always be uninterrupted or error-free. To the extent the law allows, we are not liable for indirect or consequential loss, such as lost profits or lost data, and our total liability in any 12 months is limited to what you paid us in those 12 months. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms. We will email you at least 30 days before a change that affects your rights takes effect. If you keep using everdata after that, the new terms apply.

Contact

Questions about these terms: [email protected].